CIT Unified Billing Services (CUBS)

Individual Responsibilities:

• Read & understand University Policy 3.19 Telephone Usage 
• Review monthly personal usage statements  
• Notify supervisor of any discrepancies and/or calls of personal nature

Supervisor Responsibilities: 

• Emphasize that direct payment is required by calling card, debit card, credit card, or operator assistance, of charges from personal long-distance telephone calls made on university lines
• Implement review procedures to identify patterns of abuse in which the university is paying for an individual’s personal use of a university telephone

UBSC Responsibilities:

• Analyze monthly CIT online statements to determine consistency and appropriateness
• Discrepancies will be corrected or followed up on with the unit
• Act as a liaison between the unit and CIT for any account and billing changes

Telecommunications Coordinator Responsibilities:

• Assist individuals within the unit with voice and data related requests and problems (i.e., telephone equipment, phone jacks, data ports, etc.)

Telecommunications Contact Responsibilities:

• Unit designates whom UBSC contacts with any questions about telecommunications charges